Last Updated: 16 June 2026
We know that you care how information about you is used and shared, and we appreciate your trust in us to do that carefully and responsibly. AcoBloom International is committed to protecting and respecting your privacy.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
For the purposes of applicable data protection legislation (including the UK GDPR and the Data Protection Act 2018), the data controller is:
AcoBloom International Private Limited
United Kingdom
Email: uk@acobloom.com
Phone: +44 7411 146 921
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors, clients, and prospective clients. In this policy, we explain how we collect, use, and protect your personal information.
1.2 By using our website at www.acobloom.com or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
1.3 We will ask for your consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
2. Information We Collect
2.1 We may collect, store, and use the following kinds of personal information:
(A) Technical and Usage Data: Information about your device and your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.
(B) Registration and Contact Information: Information that you provide to us when completing an enquiry form, requesting a consultation, or registering with our website including your first and last name, phone number, email address, company name, and country/region.
(C) Communication Data: Information contained in or relating to any communication you send to us or through our website, including via our contact forms, email, phone calls, or any automated website chat feature. This includes the content of the communication and associated metadata.
(D) Newsletter and Marketing Preferences: Information you provide when subscribing to our email newsletters, insights, blogs, or other marketing communications, including your name and email address.
(E) Any Other Information You Voluntarily Share: Any other personal information you choose to provide when interacting with us, including through our consultation request forms or scheduling tools.
3. Legal Grounds for Processing Personal Information
3.1 We collect and use your personal information only where we have a lawful basis to do so. This includes:
(A) Consent: where you have given us clear consent to process your personal information for a specific purpose.
(B) Legal Obligation: where we need to process your data to comply with our legal and regulatory obligations.
(C) Legitimate Interests: where processing is necessary for our legitimate business interests (such as improving our services, preventing fraud, and conducting direct marketing), and those interests are not overridden by your rights and freedoms.
(D) Performance of a Contract: where processing is necessary to deliver the services you have requested, or to take steps before entering into a contract with you.
3.2 If you have any questions about the legal basis on which we process your personal information, please contact us at uk@acobloom.com.
4. How We Use Your Personal Information
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
- Administer and improve our website and business operations;
- Personalise your experience on our website;
- Respond to your enquiries and provide the services you request;
- Schedule and manage consultations and meetings;
- Send you non-marketing communications relating to your engagement with us, including service updates and operational notices;
- Send you email notifications, newsletters, and industry insights that you have requested (you may opt out at any time);
- Send you SMS communications where you have opted in, including meeting reminders, OTP codes, and support updates;
- Send you marketing communications about our services which we believe may be of interest to you only where you have given consent or we have a legitimate interest to do so;
- Process payments and send statements, invoices, and payment reminders;
- Prevent fraud and ensure the security of our website and systems;
- Comply with our legal and regulatory obligations; and
- Verify compliance with the terms and conditions governing the use of our website.
4.3 We will not supply your personal information to any third party for the purpose of their own direct marketing without your explicit consent.
5. Disclosing Personal Information
5.1 We may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this policy.
5.2 We do not use your personal information for purposes unrelated to those described in this policy. We do not disclose your personal information to third parties except as set out in this policy — for example, to our group companies, to service providers and sub-processors acting on our behalf or where required by law. We do not share your information with third parties for their own marketing purposes.
5.3 We may disclose your personal information:
- To the extent required by applicable law or regulation;
- In connection with any ongoing or prospective legal proceedings;
- To establish, exercise, or defend our legal rights, including for fraud prevention and credit risk reduction; and
- To any person who we reasonably believe may apply to a court or competent authority for disclosure of that personal information.
5.4 Except as set out in this policy, we will not provide your personal information to third parties. Your data will not be sold or shared for third-party marketing purposes.
6. International Data Transfers
6.1 AcoBloom International operates globally, with offices and delivery centres across multiple locations. Information we collect may be stored, processed, and transferred between the locations in which we operate, including the United Kingdom, India, and other locations where we maintain offices in order to enable us to provide our services.
6.2 Where we transfer your personal data outside the UK or the European Economic Area, we ensure that appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent mechanisms) to protect your information in accordance with applicable data protection law.
6.3 If you would like more information about our international transfer safeguards, please contact us at uk@acobloom.com.
7. Retaining Personal Information
7.1 We will not retain your personal information for longer than is necessary for the purposes for which it was collected.
7.2 The length of time we retain your data will depend on the nature of the information and the purpose for which it was collected. For example:
- Enquiry and contact data are typically retained for up to 24 months from the date of last contact.
- Client data is retained for the duration of the engagement and for a period thereafter as required by applicable law (typically 6 years in line with UK statutory requirements).
- Marketing data is retained until you opt out or withdraw your consent.
7.3 We will retain personal data beyond the above periods where:
- We are required to do so by applicable law;
- The data may be relevant to any ongoing or prospective legal proceedings; or
- Retention is necessary to establish, exercise, or defend our legal rights.
8. Security of Personal Information
8.1 We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, alteration, or disclosure.
8.2 All personal information you provide is stored on secure, password-protected, and firewall-protected servers. Access to your personal data is restricted to authorised personnel only on a need-to-know basis.
8.3 Where we engage third-party service providers to process data on our behalf, we require them to implement appropriate security standards.
8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent to us electronically. You are responsible for keeping any passwords or account credentials you use to access our platforms confidential.
8.5 For more information about our data security practices, please visit our Data Security & GDPR page at www.acobloom.com/data-security-gdpr/.
9. Your Rights
9.1 Under applicable data protection law (including UK GDPR), you have the following rights in relation to your personal information:
- Right of Access: you may request a copy of the personal information we hold about you.
- Right to Rectification: you may ask us to correct any inaccurate or incomplete personal data.
- Right to Erasure: you may request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: you may ask us to restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: you may request a copy of your data in a structured, machine-readable format.
- Right to Object: you may object to the processing of your personal data for direct marketing or where we rely on legitimate interests.
- Rights Related to Automated Decision-Making: you have the right not to be subject to decisions made solely by automated processing that have a significant effect on you.
9.2 To exercise any of these rights, please contact us at: uk@acobloom.com
9.3 We will respond to your request within one month. We may need to verify your identity before processing your request.
9.4 We may withhold personal information you request to the extent permitted by applicable law.
9.5 If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling their helpline on 0303 123 1113.
10. Third-Party Websites
10.1 Our website may contain links to third-party websites. These links are provided for your convenience and information only.
10.2 We have no control over, and are not responsible for, the content or privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children’s Privacy
11.1 Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
11.2 If you believe that we have inadvertently collected information from a minor, please contact us immediately at uk@acobloom.com and we will take steps to delete such information.
12. Amendments to This Policy
12.1 We may update this Privacy Policy from time to time by publishing a revised version on our website. The date of the most recent update will always be shown at the top of this page.
12.2 We encourage you to check this page periodically to stay informed of any changes.
12.3 Where changes are material, we may notify you by email or by a notice on our website.
13. Data Controller
13.1 AcoBloom International Private Limited is established in India and acts as the data controller in respect of personal data processed under this Privacy Policy.
14. Cookies
14.1 Our website uses cookies and similar technologies. A cookie is a small text file placed on your device when you visit our website.
14.2 We use the following categories of cookies:
(A) Strictly Necessary Cookies: required for the website to function and always active; these do not require your consent.
(B) Analytics and Performance Cookies: help us understand how visitors use our website so that we can improve it.
(C) Functional and Preference Cookies: remember your choices and settings to enhance your experience.
(D) Marketing and Advertising Cookies: used to deliver relevant advertisements and measure the effectiveness of our campaigns, including by sharing data with advertising partners.
14.3 Except for strictly necessary cookies, we place cookies on your device only with your prior consent. When you first visit our website, a cookie banner allows you to accept or reject each category of non-essential cookies.
14.4 You may withdraw or change your consent at any time through our cookie settings or your browser settings. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.
14.5 We process cookies in accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and the UK GDPR.
15. Your Rights Under India’s Digital Personal Data Protection Act, 2023
15.1 AcoBloom International Private Limited is incorporated in India. Where we process the personal data of data principals located in India, the Digital Personal Data Protection Act, 2023 and the rules made thereunder apply to that processing.
15.2 In addition to the rights set out above, data principals in India have the right to access a summary of their personal data and the processing activities undertaken; the right to correction, completion, updating, and erasure of their personal data; the right of grievance redressal; and the right to nominate another individual to exercise their rights in the event of death or incapacity.
15.3 In the event of a personal data breach, we will notify the Data Protection Board of India and affected data principals in the manner and within the timelines prescribed under the Act and the rules made thereunder.
15.4 Grievance Officer: If you have any grievance regarding the processing of your personal data, you may contact our Grievance Officer at marketing@acobloom.com. We will acknowledge and endeavour to resolve grievances within the period prescribed under the Digital Personal Data Protection Rules, 2025.
16. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us:
AcoBloom International Private Limited
Email: uk@acobloom.com
Phone: +44 7411 146 921
Website Contact Form: www.acobloom.com/contact-us/
Social Media: LinkedIn, Facebook, Instagram, Twitter/X
For data protection queries specifically, you may also submit a request via our website contact form, and our team will ensure your query is directed to the appropriate person.
This Privacy Policy was last reviewed and updated on 16 June 2026.
